Category: News

Timely coverage of major developments in travel, loyalty programs, airlines, hotels, and credit cards. News should answer what happened and why it matters.

  • Delta Says Higher Airfares Could Be Here to Stay, Even if Fuel Prices Fall

    Delta Says Higher Airfares Could Be Here to Stay, Even if Fuel Prices Fall

    Airfares have climbed a lot this year, largely because airlines are paying considerably more for fuel. But travelers hoping cheaper oil will spell cheaper ticket prices might be disappointed.

    Delta Air Lines CEO Ed Bastian suggested during the airline’s 2026 third-quarter earnings call on October 9 that recent fare increases could stick around, even after fuel prices return to more normal levels.

    Bastian acknowledged that Delta has raised fares by roughly 20% this year to offset higher fuel costs. What surprised the airline, though, was how little resistance it encountered from customers.

    Speaking about consumers’ willingness to pay more, Bastian described the response as an encouraging sign for the industry’s future.

    And Delta isn’t particularly eager to give up those pricing gains when fuel becomes cheaper.

    Airfares Are Up More Than 23% in a Year

    The latest government figures show just how much more Americans are paying to fly.

    According to the Bureau of Labor Statistics, airline fares increased 23.4% between August 2025 and August 2026, substantially outpacing the 3.4% increase in overall consumer prices during the same period.

    August’s airfare index was also approximately 19% higher than in August 2019 (before the pandemic).

    The increase hasn’t exactly been steady. Fares reached their highest point of 2026 so far in May before declining somewhat over the summer. Even after that retreat, August prices remained considerably higher than a year earlier.

    The government’s airfare index measures changes in ticket prices rather than the average cost of a flight. It also reflects industry-wide pricing, not just Delta’s fares.

    An aerial shot of a Delta Airlines plane taxiing at an airport in Boston.
    WIRESTOCK / ISTOCK

    Why Cheaper Fuel Might Not Mean Cheaper Flights

    Airlines have traditionally adjusted fares in response to fluctuating fuel costs. When fuel becomes more expensive, carriers try to recover those costs through higher ticket prices.

    This year, the industry has also responded by limiting the number of seats available for sale.

    Delta kept its capacity essentially flat during the third quarter while increasing revenue by 16%. For the final three months of the year, the airline expects capacity to grow approximately 3%, with fewer Main Cabin seats available than during the same period last year.

    Other airlines have also reduced capacity, particularly on routes where profits haven’t been easy to come by.

    With fewer seats available, airlines have more room to maintain higher fares.

    Bastian believes the industry’s response to elevated fuel costs could have a lasting impact on pricing, even after the immediate financial pressure subsides.

    Whether airlines can hold on to those gains is another question.

    Competition, weakening demand, or additional capacity could eventually push fares lower. And while Delta reports that customers continue to spend (particularly higher-income households and corporations), that doesn’t necessarily reflect the financial circumstances of every traveler.

    For now, though, Delta’s outlook suggests that falling fuel prices alone may not be enough to bring airfares back down.

    Airlines Are Exploring Other Ways to Charge More

    Another exchange during Delta’s earnings call touched on a different aspect of airline pricing.

    A JPMorgan analyst raised the issue of international airlines beginning to vary fuel surcharges based on the day of the week, with higher charges on peak travel days.

    Fuel surcharges are additional charges some airlines impose on tickets, including certain flights booked with miles. Unlike the underlying fare, these charges can carry over even when a passenger uses rewards to cover the ticket.

    Delta Chief Commercial Officer Joe Esposito acknowledged the development and described it as a relatively new practice.

    He said Delta hasn’t adopted the approach and stopped short of suggesting it would.

    For travelers booking with points and miles, it’s something worth watching. Depending on how an airline structures its charges, flying on a Tuesday rather than a Sunday could affect how much cash a traveler has to pay when redeeming miles.

    Interior view of an illuminated Delta Airlines Airbus A320 passenger cabin with an announcement in progress on the display screens in Atlanta, Georgia
    KIRK FISHER / ISTOCK

    What Travelers Can Do About Higher Fares

    There isn’t much an individual traveler can do to influence airline pricing, but flexibility can help keep costs down.

    Flying a day earlier or later, considering nearby airports, or choosing a different airline can sometimes produce substantial savings.

    Points and miles can also provide an alternative to increasingly expensive cash fares. Some loyalty programs closely follow cash ticket prices, while others use different pricing structures that can make certain flights considerably cheaper when booked with miles.

    Of course, points aren’t always a bargain. Some redemptions require large numbers of miles, and certain international bookings carry substantial taxes and carrier-imposed surcharges.

    It’s worth comparing the cash price against the points required, plus any out-of-pocket charges, before deciding how to book.

    You can search flights with points on PointsYeah to view options across multiple airline loyalty programs.

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  • Hilton Sees a Bigger Role for Elite Status as Travelers Place More Value on It

    Hilton Sees a Bigger Role for Elite Status as Travelers Place More Value on It

    For years, hotel elite status was largely the domain of frequent travelers. Spend enough nights at a hotel chain, and you could earn perks like room upgrades, late checkout, and complimentary breakfast.

    That’s still one way to earn status, but it’s far from the only (and easiest) one.

    Credit cards and other qualification pathways have made elite status accessible to travelers who might spend only a handful of nights in hotels each year.

    And according to Hilton, status is becoming increasingly important to travelers, even beyond the benefits it provides.

    In its newly released 2027 Trends Report, Hilton found that 64% of travelers with loyalty status take pride in it, while 43% view it a sign of personal success. Half of respondents also said they’re more likely to trust travel recommendations from someone with loyalty status than someone without it.

    On top of that, 38% said they would take a trip specifically to earn or maintain their status.

    Those findings surface an interesting (and perhaps obvious) question for hotel companies: As more travelers gain access to elite status, how do you make sure it continues to mean something?

    Points Insider put that question to Hilton, along with several others about how the company is approaching its increasingly diverse loyalty membership.

    Hilton Wants Status to Appeal to More Travelers

    Hilton doesn’t see a conflict between making elite status more accessible and preserving its value.

    “We don’t see accessibility and exclusivity as opposing forces,” Brad Anderson, Vice President, Hilton Honors Program, told Points Insider. “Our goal is to make Hilton Honors rewarding for more travelers while ensuring that we continue to deliver meaningful, differentiated value at every status tier level.”

    Someone who stays at a Hilton property a few times a year has different expectations from a business traveler who spends 80 or more nights (and several thousand dollars) annually in hotels. But Hilton wants both customers to find reasons to participate in its loyalty program.

    And the company isn’t shy about the role status plays in encouraging repeat business.

    Exterior of the Hilton Rio de Janeiro Copacabana.
    Hilton Rio de Janeiro Copacabana. HILTON

    “Our goal for all tiers is both recognition and continued engagement,” Anderson said in response to a question about the role of lower and mid-tier status.

    That means offering benefits travelers can appreciate at different levels, while giving them reasons to continue choosing Hilton.

    Basic Hilton Honors membership comes with benefits like discounted member rates and access to Points & Money bookings. Silver adds perks such as Fifth Night Free on reward stays, while Gold introduces benefits like space-available room upgrades and a daily food and beverage credit at eligible U.S. properties. Diamond takes those benefits another step further.

    Hilton describes Gold as the point where the value of status really takes off. And there’s a good case for that. The food and beverage credit, for example, puts a tangible dollar value on a benefit that members can use during their stays.

    Of course, Gold status is also available through certain Hilton co-branded credit cards, as well as some non-Hilton American Express cards. Travelers don’t necessarily have to spend dozens of nights in hotels to receive its benefits.

    In fact, someone could earn Gold without a single hotel stay, simply by holding an eligible credit card with an annual fee as low as $150. Diamond is available on a card with a $550 annual-fee card, while Silver is a perk of another with no annual fee.

    For Hilton, those different paths allow the program to serve travelers with very different habits and spending levels.

    Making Room for More Exclusive Benefits

    At the other end of the spectrum, Hilton is also creating greater differentiation for its most frequent and highest-spending customers.

    The clearest example is Diamond Reserve. This is the company’s newest and most exclusive Hilton Honors tier. It sits two levels above Gold and one above Diamond.

    Unlike status levels that can be obtained through certain credit cards, Diamond Reserve requires 80 nights or 40 stays, plus $18,000 in annual eligible spending.

    Benefits include a 120% points bonus, guaranteed 4 p.m. late checkout, dedicated 24/7 support, and a Confirmable Upgrade Reward that can be used to secure an upgrade of up to a one-bedroom suite at booking.

    Hilton specifically pointed to Diamond Reserve when Points Insider asked how the company intends to preserve the meaning and value of elite status as access expands.

    It’s one way Hilton can recognize its most frequent and highest-spending guests while keeping other status tiers accessible to a wider range of travelers.

    Hilton Panama pool.
    Hilton Panama. HILTON

    But Can Hilton Deliver on Those Benefits?

    There’s a practical challenge to making elite status more widely available.

    Some benefits, such as bonus points, are relatively straightforward to provide. Others, particularly room upgrades, depend on availability. When multiple elite members are staying at the same hotel, not everyone can receive an upgraded room.

    In its 2027 Trends Report, Hilton says it delivered more than 1 million automated upgrades to Honors members during the first half of 2026.

    That’s a big number, but it doesn’t tell us how often eligible members actually receive an upgrade.

    Points Insider asked Hilton for additional context, including how many eligible stays or members were considered for those upgrades. The company didn’t provide those details.

    Instead, Hilton pointed to changes intended to make upgrades more transparent and predictable.

    Its Upgrade at Digital Check-In feature allows Gold, Diamond, and Diamond Reserve members to see complimentary and paid upgrade options in the Hilton Honors app before arriving at the hotel. Diamond Reserve members also receive a Confirmable Upgrade Reward.

    “Ultimately, our goal is to make elite recognition more personal, more guaranteed and more attainable for every member who earns it,” Anderson said.

    The distinction between guaranteed benefits and those subject to availability remains important, particularly as more travelers gain access to elite status.

    A Broader Definition of Loyalty

    One question Hilton declined to answer was how its elite membership breaks down between travelers who earn status through hotel stays and those who receive or accelerate it through credit cards.

    The company confirmed that it tracks a range of membership metrics but doesn’t disclose the share of elite members qualifying through different pathways.

    Without those figures, it’s difficult to determine how much the composition of Hilton’s elite membership has changed as status has become more accessible.

    Hilton’s research indicates that elite status can influence not only how travelers feel about themselves but also where they spend their money and whose recommendations they trust.

    And as Anderson’s responses suggest, Hilton sees status as more than a reward for its most frequent guests. It’s also a way to encourage occasional travelers to engage with the brand, while giving more frequent customers additional reasons to stay on the hamster wheel.

    The question is whether Hilton can continue delivering benefits that members value as more travelers gain access to them.

  • Amex Is Making Big Changes to 4 Centurion Lounges

    Amex Is Making Big Changes to 4 Centurion Lounges

    American Express is making some big changes to its Centurion Lounge network, including a new lounge at London Heathrow, major expansions in Philadelphia and Houston, and a significantly larger lounge than originally planned at Newark.

    But not all of the news is good for travelers. Newark’s lounge will now open in 2027 instead of 2026, Philadelphia’s existing lounge will close for renovations beginning October 16, and Houston will experience intermittent closures starting in December.

    Here’s what’s changing at each airport and when travelers can expect the new and expanded lounges to open.

    Newark Will Get the Largest Centurion Lounge

    American Express has significantly expanded its plans for Newark Liberty International Airport’s (EWR) first Centurion Lounge.

    Though it was originally announced at approximately 18,000 square feet, the lounge will now span more than 30,000 square feet across two floors in Terminal A.

    That will make it the largest Centurion Lounge in the network, giving Amex a presence at all three major New York City-area airports, JFK, LGA, and soon EWR.

    Rendering of the new Amex Centurion Lounge at EWR.
    AMERICAN EXPRESS

    The lounge will feature a Blue Roast coffee and wellness bar, along with three distinct bars. One will draw inspiration from New Jersey’s diner culture, while another will feature Italian-inspired cocktails, pastries, and gelato.

    The design will also incorporate elements of New Jersey’s history, including a sculptural installation celebrating the state’s “legacy of invention and discovery.”

    The opening is now expected in 2027, despite Amex previously advertising a 2026 opening.

    In response to a question from Points Insider, an Amex spokesperson confirmed the revised timeline but declined to attribute the change to any single factor, including the decision to expand the lounge before opening.

    Rendering of the new Amex Centurion Lounge at EWR.
    AMERICAN EXPRESS

    Philadelphia’s Centurion Lounge Will Close October 16

    Philadelphia is getting a much-needed expansion, but travelers will have to go without its existing Centurion Lounge during construction.

    Amex confirmed to Points Insider that the lounge will temporarily close beginning October 16, 2026. Renovations are expected to be completed by the end of 2027.

    The project will double the lounge’s footprint from approximately 6,000 square feet to more than 12,000 square feet across two levels.

    Rendering of the expanded Amex Centurion Lounge at PHL.
    AMERICAN EXPRESS

    The redesigned space will incorporate artwork from local artists and design elements inspired by Philadelphia’s history and craftsmanship.

    That additional space should be welcome at an airport where the existing Centurion Lounge has a relatively small footprint. However, the closure means eligible cardholders will lose access to the lounge for an extended period while construction is underway.

    More on This: American Express Centurion Lounges: What to Know Before You Visit

    Houston’s Centurion Lounge Will Nearly Triple in Size

    Houston’s George Bush Intercontinental Airport (IAH) is also getting a substantial Centurion Lounge expansion.

    The existing lounge will grow from approximately 8,000 square feet to more than 23,000 square feet, making it one of the largest locations in the network.

    Plans include a new Blue Roast coffee and wellness bar, a dedicated dining area with rotating plated dishes, and a second full-service bar.

    The expanded lounge will also feature premium shower suites and additional seating.

    Rendering of the expanded Amex Centurion Lounge at IAH.
    AMERICAN EXPRESS

    Unlike Philadelphia, Houston’s lounge will experience intermittent closures beginning in December 2026, rather than a single extended shutdown.

    Amex expects the renovation and expansion to be completed by 2028.

    London Heathrow Is Getting a Second Centurion Lounge

    Amex is also planning a second Centurion Lounge at London Heathrow Airport (LHR).

    The new lounge will occupy more than 9,000 square feet in Terminal 5 and complement the existing roughly 7,000-square-foot Centurion Lounge in Terminal 3.

    Rendering of the new Amex Centurion Lounge at LHR.
    AMERICAN EXPRESS

    The Terminal 5 location will include dining and beverage offerings, dedicated workspaces, seating, and a VIP area.

    Its design will draw inspiration from London’s history and the River Thames.

    The new lounge is expected to open in 2028. And once it opens, it’ll make Amex the first credit card issuer to operate two proprietary lounges at Heathrow.

    Checking In on Dallas Fort Worth

    The Oct. 8 announcement follows several other Centurion Lounge projects Amex unveiled this year, including plans for a new location at Boston Logan International Airport (BOS) and a Sidecar by The Centurion Lounge at Charlotte Douglas International Airport (CLT).

    There’s also an ongoing renovation and expansion at Dallas Fort Worth International Airport (DFW).

    However, Amex told Points Insider that it has no new updates to share on the DFW project, beyond confirming that renovations are underway.

    For travelers, the biggest near-term changes will be in Philadelphia and Houston, where construction will affect access to existing lounges well before the expanded spaces are ready.

  • American Airlines Plans Its Largest Admirals Club Yet in Charlotte

    American Airlines Plans Its Largest Admirals Club Yet in Charlotte

    American Airlines is planning a massive new Admirals Club at Charlotte Douglas International Airport (CLT). And once it opens, it’ll be the largest Admirals Club in the airline’s network.

    The new lounge will span more than 40,000 square feet. Construction is expected to begin later this year, although American hasn’t announced an opening date.

    The Oct. 6 announcement follows plans unveiled last August to expand American’s lounge footprint at Charlotte, including opening the airport’s first Flagship lounge.

    A Massive New Admirals Club in Charlotte

    The new Admirals Club will occupy the mezzanine level overlooking Charlotte’s central atrium.

    American says the lounge will have separate areas for dining, working, and relaxing, along with bars, food service areas, and spa-style shower suites. The design will also incorporate elements inspired by Charlotte’s tree canopy and textile heritage.

    Charlotte is American’s second-largest hub, where the airline operates more than 650 flights on peak days to over 180 destinations across 27 countries. Given the number of passengers connecting through the airport, the additional space should be a massive improvement and help ease crowding at American’s existing lounges.

    What Happens to Charlotte’s Existing Lounges?

    American currently operates Admirals Clubs in Concourses B and C/D, along with its newer Provisions by Admirals Club location near Gate A1.

    All three locations will remain open during construction. However, American hasn’t said what will happen to them once the new lounge opens.

    There’s also the matter of Charlotte’s first Flagship lounge, which will offer a more premium experience for eligible international premium cabin passengers and certain elite members. American hasn’t announced where that lounge will be located or when it might open.

  • Hilton’s New Kauai Resort Is a Great Deal With Points

    Hilton’s New Kauai Resort Is a Great Deal With Points

    Hilton has a new resort on Kauai, and there’s a pretty good reason to consider using points to stay there.

    Hale Hōkūala Kauaʻi, Curio Collection by Hilton opened October 2. It’s the Curio Collection brand’s first property in Hawaii.

    The newly built resort has 210 rooms overlooking Nāwiliwili Bay near Kalapakī Beach and Līhuʻe Airport (LIH). There are 23 suites, a pool, access to a full-service spa, tennis and pickleball courts, more than five miles of trails, and preferred tee times at the Jack Nicklaus Signature Ocean Course at Hōkūala.

    There’s also a cultural program developed with local organizations and practitioners, two restaurants, and plenty of outdoor space across the wider Hōkūala resort community.

    Standard Rooms Are Wide Open With Points

    Hale Hōkūala currently has standard rooms available for 120,000 Hilton Honors points across a wide range of dates. Really, as far as the eye can see.

    That’s a lot of points for one night. But then again, this isn’t a cheap resort.

    Around the Christmas holiday, for example, we found a Resort View room with one king bed for an Honors Discount rate of $689.08. Add $48 in fees and $137.91 in taxes and government charges, and the total comes to $874.99 for one night.

    Or you can snag the same room for 120,000 points.

    Hale Hokuala Kauai, Curio Collection by Hilton points and paid rates.
    HILTON

    There’s an important Hilton Honors benefit working in favor of the points rate, too. At participating hotels with resort fees, Hilton waives those fees on stays booked entirely with points or using an eligible free night reward.

    The “entirely” part matters a lot. A Points & Money booking doesn’t get the same treatment.

    And skipping the resort fee doesn’t mean skipping what comes with it. Hale Hōkūala’s $48 daily resort charge includes internet access, cultural activities, bicycle rentals, beach gear, an hour of tennis or pickleball court time with equipment, lawn games, refillable water bottles, and reef-safe sunscreen. Those benefits are still included on an eligible points or free-night stay.

    Free night rewards play here as well. Some Hilton credit cards offer them as an ongoing benefit or, at times, as part of a welcome offer. Since eligible rewards can be used when a standard room is available, all of this availability makes Hale Hōkūala a potentially useful place to redeem one.

    More on This: How to Search for Hotels with PointsYeah

    Buying Hilton Points Can Work, Too

    If you don’t have Hilton points, you’re not out of luck.

    Hilton regularly sells Honors points with a bonus. During its better promotions, the price can drop to 0.5 cents per point. At that price, buying 120,000 points would cost $600.

    Against the $874.99 Christmas-period rate we found, that’s a difference of nearly $275 for one night.

    That doesn’t mean buying Hilton points is always worth it. Points sales come and go, cash rates change, and there’s no guarantee all of this (consistent) 120,000-point availability will stick around.

    The better method is to find the room first and do the math from there. Anyone who already has some Hilton points would need to buy fewer, while still booking the stay entirely with points to get the resort fee waived.

    Hale Hōkūala Kauaʻi lobby.
    Hale Hokuala Kauai. HILTON

    And there’s one more opportunity for longer stays. Hilton Honors elite members (of any tier, so Silver and above) get the fifth night free on qualifying stays booked entirely with points.

    Five nights at the 120,000-point standard rate would therefore cost 480,000 points instead of 600,000.

    For a new Kauai resort where cash rates can climb toward $900 per night, there’s a pretty good case for checking the points price before paying cash.

  • Southwest Is Planning Its Biggest Summer Schedule Ever

    Southwest Is Planning Its Biggest Summer Schedule Ever

    Southwest Airlines is planning its busiest summer yet.

    The airline opened its summer 2027 schedule for booking on October 3, with as many as 4,498 flights scheduled on peak days between June 3 and August 2. That’s a lot of flying.

    It’s also the most Southwest has ever scheduled for a summer. And most of that growth is centered around Austin, Nashville, and San Diego.

    There are plenty of new routes mixed in, too, including more international flights from Austin and Nashville.

    Southwest Is Adding 7 Seasonal Routes From Austin

    Austin is getting one of the biggest expansions.

    Southwest plans to operate as many as 143 departures from AUS, including seven seasonal routes. Five of those haven’t previously been offered by the airline.

    The biggest additions take Austin outside the U.S. Southwest will add weekend flights to Liberia, Costa Rica; Nassau, Bahamas; and Punta Cana, Dominican Republic, during June and July.

    Those join existing Southwest flights from Austin to Cancun, Los Cabos, Puerto Vallarta, and San José, Costa Rica.

    Domestically, Southwest is bringing back daily summer service to Portland, Oregon, and Saturday flights to Sarasota. Savannah gets weekend service, while Bozeman is also getting Saturday-only flights.

    It’s a fairly substantial summer expansion for an airport where Southwest already has a big presence. And there’s more investment coming.

    Austin is one of the first four airports where Southwest plans to open its own airport lounges.

    Nashville Keeps Growing

    Southwest is going even bigger in Nashville, where it plans to operate as many as 220 flights during summer 2027.

    That’s up to 20 more daily departures than summer 2026 and the airline’s largest summer schedule yet in Nashville.

    Three new seasonal routes are coming with it. Southwest will add flights from Nashville to Boise, Nassau, and Providenciales in Turks and Caicos. Seasonal service to Bozeman and Portland will return as well.

    Worth noting: Nashville is also getting one of the airline’s first lounges, which is already under construction.

    More on This: Southwest Airlines Shares Updates on Lounges, Premium Card, and Long-Haul Flying

    More Flights Are Coming Elsewhere, Too

    San Diego will have as many as 150 Southwest flights during the summer.

    That includes up to six daily flights to Austin on peak days and three weekday flights to Seattle. Southwest is also adding Sunday-only seasonal service between San Diego and Oklahoma City, alongside returning summer routes to Bozeman, Columbus, Milwaukee, and Pittsburgh.

    Las Vegas and Orlando are growing, too.

    Southwest plans as many as 278 flights from Las Vegas, 12 more than the previous summer, while Orlando will reach as many as 173, an increase of 17.

    Seasonal daily service between Las Vegas and Anchorage will also return in June. Bozeman gets returning seasonal flights to Chicago Midway and Dallas.

    Altogether, Southwest says its summer schedule will reach 4,498 flights on peak days. That amounts to its largest ever.

    The new schedule covers travel from June 3 through August 2, 2027, and flights are already available to book.

  • American Airlines Is Adding Cash and Miles Bookings

    American Airlines Is Adding Cash and Miles Bookings

    In the near future, American Airlines will introduce another payment method for booking flights: cash and miles.

    American announced on October 2 that “in the coming weeks eligible AAdvantage members will be able to combine cash and miles when booking flights on aa.com and American’s digital app.”

    Even though this feature isn’t live yet, American has already published enough details to give us a pretty good idea of how it’ll work.

    Cash and Miles Will Show Up During Checkout

    There won’t be a separate cash and miles search.

    Instead, members will log in to an AAdvantage account and search for flights using cash as usual. After selecting a flight and getting through the trip insurance prompt, American will display any available cash and miles options.

    A slider will let members choose from the available combinations. Move the slider, the price updates, and whatever is left gets paid in cash.

    But American’s cash and miles terms reveal that there won’t necessarily be a single exchange rate between AAdvantage miles and dollars.

    The airline says the rate can vary depending on the destination, itinerary, flight, or service. American will also decide which combinations of cash and miles are offered, and those choices can vary based on how many miles are in an account.

    So, 10,000 miles could theoretically knock a different amount off one ticket than another. We won’t know what those numbers actually look like until cash and miles bookings go live.

    It’s also not yet clear whether the option will be limited to flights operated by American and American Eagle or extend to eligible partner-operated flights booked through American.

    American Airlines A321neo at DFW.
    TYLER GLATT / POINTS INSIDER

    You’ll Still Earn Miles and Loyalty Points

    Using miles to cover part of a ticket won’t stop the remaining cash portion from earning AAdvantage miles.

    American says members will earn base miles (and therefore Loyalty Points) on the part paid in cash. That includes the base fare and carrier-imposed fees, but not government taxes and fees.

    There are a few other quirks buried in the terms. Taxes and fees always have to be paid in cash, and cash and miles won’t necessarily be available for every destination, fare, itinerary, flight, or seat.

    Once one of these tickets is booked, it can’t be changed, either. If plans change, the reservation needs to be canceled and booked again.

    If a ticket is eligible for a refund, the miles go back to the AAdvantage account. The cash portion follows the normal rules for the fare.

    More on This: How to Change an American Airlines Award Flight Online

    How Useful This Is Comes Down to the Math

    For someone sitting on, say, 15,000 AAdvantage miles without enough to cover an entire flight, cash and miles gives that balance another potential use. Those miles could instead knock down the cash price of an eligible ticket.

    Whether that’s worth doing is a question for a little bit later on.

    American already made clear that the value of those miles can change from one booking to another. Until the feature goes live, we don’t know whether using 10,000 miles might save $100, $150, or something else entirely, for better or worse.

    But once cash and miles starts appearing on aa.com and in the American app, we’ll check some actual flights and see what American is offering.

  • United and American Are Using Starlink to Try to Win Over Delta Elites

    United and American Are Using Starlink to Try to Win Over Delta Elites

    Airline status matches aren’t anything new. But using better onboard Wi-Fi as the reason to uproot and switch loyalty programs is.

    United Airlines launched a limited-time status match aimed specifically at Delta and American elites, and there’s really no ambiguity about how it’s pushing the offer.

    On the landing page, big, bold font reads, “Don’t keep buffering: switch to United and get the fastest Wi-Fi in the sky.”

    But United isn’t the only airline making a play for Delta elites right now.

    American is also promoting a status match that includes Delta members, along with elites from United, JetBlue, and Southwest. And while American doesn’t have Starlink onboard yet, nor does its status match really emphasize Starlink at all, it’s taking the moment to try to woo travelers anyway.

    The timing isn’t the least bit random.

    Delta is taking a different approach to its next generation of onboard Wi-Fi. The airline selected Amazon Leo, which won’t begin rolling out until 2028. That decision generated plenty of chatter on social media this week, and United and American are now trying to capitalize on the moment.

    More on This: Airline Status Matches Can Turn One Elite Status Into Another

    United Is Making Wi-Fi the Reason to Switch

    United isn’t disguising this as a routine status match.

    The offer is built around Starlink, which United is already rolling out across its fleet. Eligible Delta and American elites have through October 15 to apply and submit proof of their existing status.

    If approved, the corresponding United Premier status kicks in for 90 days.

    Keeping it through January 31, 2028, comes down to how much is spent on United or United Express flights during that period:

    • Premier Silver requires $1,500
    • Premier Gold requires $3,000
    • Premier Platinum requires $4,500
    • Premier 1K requires $7,000

    The status match itself isn’t particularly unusual. Airlines have used them for years to give another carrier’s best customers a relatively painless way to switch allegiances.

    And with this offer, United is betting that its onboard experience, and faster Wi-Fi specifically, might be enough to get some Delta and American elites to give it a try.

    American Wants Delta Elites, Too

    American’s pitch isn’t nearly as pointed.

    Its current status-match offer is open to eligible elites from Delta, United, JetBlue, and Southwest. Delta members can match all the way from Silver Medallion to AAdvantage Gold, up through Diamond Medallion to Executive Platinum.

    Approved members get four months of matched AAdvantage status through American’s Instant Status Pass. Keeping it requires hitting a Loyalty Point target every four months, with thresholds ranging from 13,000 Loyalty Points for Gold to 67,000 for Executive Platinum.

    There’s no formal deadline to apply.

    Unlike United, though, American isn’t selling its status match on Starlink. It can’t quite do that yet.

    Starlink installations aren’t scheduled to begin until the first quarter of 2027. But once they do, American plans to equip more than 500 Airbus narrowbody aircraft, including its A321neos and new A321XLRs. It’s not yet known if or when the airline plans to extend that coverage to its Boeing 737 and 787 fleets.

    So, for now, United is the only one of the two that can legitimately use Starlink as part of the pitch. But both airlines are courting Delta elites at the same time they’re making Starlink part of their onboard experience.

    Whether Wi-Fi is actually enough to convince someone to change airline loyalty programs is another question. United, at least, seems interested in finding out.

  • Bilt Is Cutting Its Hyatt Transfer Ratio to 4:3 in 2027

    Bilt Is Cutting Its Hyatt Transfer Ratio to 4:3 in 2027

    In a few months’ time, Bilt will water down transfers to one of its top hotel partners.

    On October 1, Bilt announced that effective January 1, the transfer ratio to World of Hyatt will drop from 1:1 to 4:3. In other words, a transfer of 10,000 Bilt Points to Hyatt will soon net 7,500 points compared to 10,000 today.

    This change isn’t entirely unprecedented. Today, Chase officially enacted a similar change by trimming its Ultimate Rewards transfer ratio to Hyatt to an identical 4:3 on select cards.

    But unlike Chase, there doesn’t appear to be a way to salvage 1:1 transfers, even if you hold Bilt’s most premium credit card with a $495 annual fee.

    There’s Still Three Months at 1:1

    Thankfully, nothing is changing today.

    But if the strategy is earning Bilt Points and transferring them to Hyatt, consider this fair warning.

    December 31 will be the last day Bilt offers transfers to Hyatt at 1:1. Starting the day after, that ratio will get a 25% haircut.

    It goes without saying that changes like this are broadly unappealing. Hyatt has long been viewed as one of the darling transfer partners in the world of points and miles.

    But after recent award chart changes, and now two announcements of watered-down transfer ratios from Chase and Bilt, that reputation might be losing a bit of its luster.

    Sure, World of Hyatt recently made some award nights cheaper with that award chart expansion, but it’ll soon require more transferable points to book free nights.

  • IHG Overhauls Its Credit Card Lineup and Launches a New $350 Card

    IHG Overhauls Its Credit Card Lineup and Launches a New $350 Card

    IHG and Chase are making some pretty substantial changes to their credit card lineup. This includes a brand-new premium card that’ll slot in right at the top.

    That announcement is obviously the flashiest, but the changes go further than just the launch of one card.

    IHG’s three existing Chase cards are also getting new benefits, welcome offers, new names in some cases, and a couple are getting higher annual fees on top of that.

    Some changes tip the scales as good, others not so much.

    The New Premier Select Card Comes With a $350 Annual Fee

    The biggest addition is the IHG One Rewards Premier Select World Elite Mastercard. This card immediately becomes the most expensive card in IHG’s lineup.

    On the benefit side, cardmembers receive up to $300 in annual Food & Beverage Rewards to use at IHG properties, a $200 annual statement credit for qualifying airline purchases, and up to $50 in United TravelBank Cash.

    There’s also an anniversary free night worth up to 60,000 points. And cardmembers will have the ability to add IHG points to that certificate to unlock a more expensive redemption.

    The card will also offer 20 Elite Night Credits each calendar year. That’s enough to immediately unlock IHG’s first Milestone Reward, and cardholders can earn another two Elite Night Credits for every $5,000 spent on the card.

    The card also includes automatic Platinum Elite status and the fourth night free on four-night stays booked with points.

    On the surface, this status level comes across as “meh” since IHG’s other cards have offered it as well, but that’s about to change a little bit.

    Aerial view of the InterContinental Danang Sun Peninsula Resort.
    InterContinental Danang Sun Peninsula Resort. IHG

    The Existing Premier Card Is Changing, Too

    The IHG One Rewards Premier World Elite Mastercard isn’t going anywhere, but its annual fee is jumping to $150.

    To justify the ~50% increase, the card will offer up to $100 in annual Food & Beverage Rewards and a $100 annual airline statement credit, while its anniversary free night increases to a 50,000-point cap.

    Cardmembers will also receive 15 Elite Night Credits each year, plus another two for every $5,000 spent.

    Now about that automatic elite status. With these changes, the revamped version comes with Gold Elite status rather than Platinum Elite status.

    However, cardmembers can unlock Platinum Elite after spending $15,000 on eligible purchases in a calendar year.

    IHG’s No-Annual-Fee and Business Cards Are Getting Updates

    The IHG One Rewards Traveler Card is being renamed the IHG One Rewards World Elite Mastercard.

    Outside of that cosmetic change, the card is keeping its $0 annual fee and adding five Elite Night Credits each year. However, its fourth-night-free benefit will now require $5,000 in card spending.

    Exterior of the InterContinental Buenos Aires.
    InterContinental Buenos Aires. IHG

    The IHG One Rewards Premier Business Card is also getting a new name: the IHG One Rewards Business World Mastercard. Its annual fee is increasing all the way to $200. That’s more than a 100% increase from its old $99 annual fee.

    But new benefits have been added to help justify that hike as well.

    These include up to $100 annually in Food & Beverage Rewards, a $100 airline statement credit, up to $100 in annual Expensify credits, and 15 Elite Night Credits each year. Its anniversary free night will also increase to a 50,000-point cap.

    The business card will continue to offer Platinum Elite status, or Diamond Elite for cardmembers that spend $50,000 on eligible purchases in a calendar year.

    Timeline for Existing Cardmembers

    Existing IHG cardmembers won’t necessarily see all of these changes immediately.

    Chase says they’ll receive more information later in October about which new and updated benefits apply and when they take effect. However, Chase did specify that annual fees will be adjusted in 2027.