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  • Southwest Airlines Shares Updates on Lounges, Premium Card, and Long-Haul Flying

    Southwest Airlines Shares Updates on Lounges, Premium Card, and Long-Haul Flying

    Southwest Airlines has changed considerably over the past year and a half, from assigned seating and extra-legroom seats to bag fees. But the airline isn’t finished reshaping the guest experience.

    Southwest CFO Tom Doxey spoke this week at Morgan Stanley’s annual Laguna Conference and offered a handful of updates on what passengers can expect next.

    Some could start showing up fairly soon.

    Starlink Is Coming to Hundreds of Southwest Planes

    Southwest recently began installing Starlink, and the rollout is moving quickly.

    Doxey said the airline expects around 300 aircraft to have Starlink installed by the end of this year, with installations continuing into 2027.

    That means the faster Wi-Fi should become much easier to find on Southwest flights over the next few months. There will still be some luck involved, though, as plenty of planes will continue offering Southwest’s existing Wi-Fi until they get Starlink.

    Southwest’s Lounge Plans Are Already Taking Shape

    Southwest recently confirmed plans to open its first airport lounges in partnership with Chase. This is an amenity the airline has never offered before.

    The airline has already said it plans to start with 11 lounges, and Doxey indicated there could eventually be more. But perhaps more interesting is how far along some of those first locations already are.

    Construction has started at some locations, Doxey said, while designs and mock-ups are already taking shape. He suggested that early construction work contributed to the lounge plans becoming something of a “worst-kept secret” before Southwest announced them.

    He also hinted that the finished product may not look quite like what some people expect from Southwest.

    “I think some people are going to be a little surprised, actually, when they say, ‘Oh, this is the Southwest lounge,’” he said.

    Southwest still hasn’t revealed all 11 locations. Doxey didn’t name any additional airports, but said the choices should look “very logical” when looking at a map of Southwest’s network.

    A More Premium Southwest Credit Card Is Coming

    The lounges also give Southwest something new to offer current and future credit card holders.

    Southwest has already confirmed plans for a more premium credit card that will offer lounge access, but there’s still no word on when it will arrive or exactly what it will include.

    Doxey was unusually direct about why Southwest wants one. He called the absence of a top-tier premium card a “hole” in the airline’s current credit card lineup.

    For now, details such as the annual fee, other benefits, and launch date are still up in the air. But with lounge construction already underway, both pieces are getting closer.

    The Boeing 737 MAX 7 Could Finally Arrive Next Year

    Southwest also expects another long-awaited change to its fleet.

    The FAA certified the Boeing 737 MAX 7 in August after years of delays. This finally cleared the smaller MAX variant for commercial service.

    Southwest already has 27 MAX 7s that were built before certification and have been sitting in storage. Doxey said Boeing is now working to bring those aircraft up to the final approved specifications.

    Southwest expects some of those planes to begin arriving around the end of this year before entering passenger service in early 2027.

    International Long-Haul Flying Is Still on the Table

    One much bigger potential change is less certain.

    Southwest executives have repeatedly floated the possibility of eventually flying farther internationally. Doxey confirmed that the airline is still considering it, although no decision has been made.

    “We haven’t decided what we’re doing with that particular item,” Doxey said. “But what we have said is that we’re absolutely considering whether that should be part of the offering that we have.”

    There are still some big questions to answer, including where Southwest might fly and what aircraft it would use. For now, long-haul flying is something Southwest is considering rather than a firm plan.

    But it’s another example of just how different Southwest could look a few years from now. Assigned seating and bag fees are already changing the airline people know today. Add lounges, a higher-end credit card, better Wi-Fi, and perhaps longer international flights, and Southwest starts to look different in ways that go well beyond how boarding works.

  • American Airlines Is Planning More Premium Seats, Lounges, and Fleet Upgrades

    American Airlines Is Planning More Premium Seats, Lounges, and Fleet Upgrades

    American Airlines CEO Robert Isom and CFO Devon May sat down with investors this week at Morgan Stanley’s annual Laguna Conference. The majority of the conversation centered on revenue, fuel prices, and profitability, but there were also several updates that could affect the experience of flying American over the next few years.

    Here’s what stood out.

    American’s Premium Push Is Still Just Getting Started

    American has spent the last several years pushing its product upmarket, with upgraded lounges, more premium seats, and the launch of its new Flagship Suite.

    There’s a pretty simple reason why.

    Isom said just 30% of American’s seats now account for 50% of the airline’s revenue. And despite all the attention American has placed on premium cabins recently, the airline still considers itself relatively early in that transition.

    By the end of the decade, American expects its number of premium seats to grow by roughly 50%.

    Some of that growth is already underway. American’s first retrofitted Boeing 777-300ER entered service with a larger Flagship Suite cabin, while Isom said work on the airline’s 777-200ERs will be “moving before you know it.” Airbus A319 and A320 reconfigurations are also beginning to roll out.

    The result should be considerably more premium seating across American’s fleet over the next several years, on both its domestic and international jets.

    More on This: American’s Strangest Premium Plane Is Starting to Disappear

    American Says More Lounges Are Coming

    American also appears to be preparing for one of its biggest periods of lounge investment in years.

    Isom said customers will see “more new lounge openings at American over the next couple of years than we’ve done in decades.”

    Several lounge projects are already underway, but the comment suggests there’s plenty more happening behind the scenes.

    That’s worth watching as American puts more emphasis on the experience before a flight, not just the seat onboard.

    Free Wi-Fi Is Also Growing AAdvantage

    American’s rollout of free Wi-Fi isn’t just about making the flight better.

    Isom said AAdvantage enrollments are running at record levels, with much of that growth driven by free Wi-Fi. An AAdvantage membership is required to use the service.

    More members also gives American a larger pool of customers for other parts of AAdvantage, particularly its credit card partnership with Citi.

    The onboard upgrades still have some distance to go. Isom said a “significant chunk” of American’s fleet will have high-speed Starlink Wi-Fi as the airline moves through 2027. Seatback entertainment will take several years to spread across the fleet.

    Some Flights Could Be Trimmed

    There was one less exciting update.

    Higher fuel prices are causing American to reconsider some of its planned flying. May said the airline will make adjustments to its December schedule and now expects to grow somewhat less in 2027 than it anticipated several months ago.

    That doesn’t necessarily mean widespread route cuts. American still sees room to grow its network over the longer term.

    But schedules could get a little thinner in the near term as American adjusts to higher fuel costs.

    In the aggregate, the comments point to an American that will look different over the next several years. More premium seats and lounges are coming, Wi-Fi and seatback entertainment are spreading across the fleet, and some of that investment is already starting to show up. The immediate question is how much higher fuel prices slow the airline’s plans to grow the network around it.

  • Chase Is Changing Two Sapphire Reserve for Business Benefits

    Chase Is Changing Two Sapphire Reserve for Business Benefits

    Chase is making two changes to the Sapphire Reserve for Business, and one is considerably easier to call an upgrade than the other.

    The card’s annual statement credit for hotel stays through The Edit by Chase Travel will double from $500 to $1,000 beginning January 1, 2027. Meanwhile, Chase is adding a $1 million annual spending cap to the card’s 3-points-per-dollar earning rate on eligible social media and search engine advertising purchases beginning November 15, 2026.

    Here’s what’s changing.

    The Edit Credit Doubles, but Takes More Stays to Use

    Beginning January 1, the Sapphire Reserve for Business will offer up to $1,000 in annual statement credits for stays booked through The Edit by Chase Travel, up from the current $500.

    That’s a meaningful increase, but Chase isn’t handing cardmembers a single $1,000 hotel credit.

    Instead, the benefit will be divided into a minimum of four statement credits worth up to $250 per stay. Using the full $1,000 will therefore require at least four qualifying stays during the year.

    The Edit is Chase’s collection of higher-end hotels and resorts. Eligible stays also include benefits such as daily breakfast for two, a $100 property credit, and a room upgrade when available.

    For businesses already booking several stays through The Edit each year, the additional $500 could be valuable. Those making only one or two eligible stays will have a harder time using the full benefit.

    Advertising Spend Gets a $1 Million Cap

    The other change goes in the opposite direction.

    Beginning November 15, cardmembers will earn 3 points per dollar on the first $1 million spent on eligible social media and search engine advertising each account anniversary year. Spending beyond that threshold will earn the card’s standard 1 point per dollar.

    A $1 million annual cap won’t affect most small businesses. But it is still a restriction on one of the card’s business-focused bonus categories, and it could matter for companies with particularly large advertising budgets.

    The unusual timing is worth noting, too. For this benefit, Chase defines the first account anniversary year as beginning November 15, 2026, and running through the monthly statement on which the next annual fee appears. Subsequent periods will run for 12 months.

    Neither change alters the Sapphire Reserve for Business’s other benefits. But together they make for a mixed update. There’s potentially another $500 a year available through The Edit, provided there are enough qualifying stays to use it, while the advertising category becomes less rewarding after $1 million in annual spending.

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  • Edelweiss and Discover Are Taking a Simpler Approach to Business Class

    Edelweiss and Discover Are Taking a Simpler Approach to Business Class

    Edelweiss is getting a new business class. And for an airline built largely around taking people on vacation, it’s fairly simple.

    The Swiss leisure airline unveiled the new cabins for its Airbus A350 fleet on Wednesday, September 16. There’s a standard business class seat, plus a small number of larger suites at the front. The first aircraft gets the new cabin in December, with the rest following by summer 2027.

    That’s not particularly notable on its own. But Edelweiss is part of Lufthansa Group and serves as the leisure counterpart to SWISS. Discover Airlines plays the same role alongside Lufthansa and unveiled a similarly straightforward business class earlier this year.

    Meanwhile, Lufthansa and SWISS have spent years developing Allegris and SWISS Senses (the respective terms for their new cabins), with five different business class seats offering different amounts of privacy, space, and bed length.

    Yet somehow, Lufthansa Group’s leisure airlines have ended up with business class that’s much less confusing. And depending on what matters in a seat, the standard product might be more appealing, too.

    Edelweiss Doesn’t Make the Seat Complicated

    Edelweiss’s new A350 cabin is a massive upgrade from what the airline offers today.

    Every business class seat will have direct aisle access, convert into a fully flat bed, and have a substantial shell separating it from the aisle. Roughly half are arranged as pairs for two people flying together.

    Edelweiss new business class seats.
    EDELWEISS

    The front-row Business Suites add roughly 4-foot-high closing doors, 32-inch screens, more storage and space around the feet, plus a mattress topper. That’s about as complicated as the cabin gets.

    The pricing structure is also straight and to the point. Edelweiss’s fare conditions say advance seat selection is free in business class, with the Business Suite specifically listed as the exception that costs extra.

    Edelweiss new business class seats.
    EDELWEISS

    Discover Keeps the Choices Limited, Too

    Discover Airlines announced its new Ocean Blue cabins in January. Its first retrofitted Airbus A330 is scheduled to enter service in April 2027.

    Its business class follows much the same formula. Standard lie-flat seats have direct aisle access and substantial privacy shells. The cabin has just two front-row Business Class Suites, which add roughly 4-foot-high doors, 32-inch screens, and additional space and storage.

    Discover Airlines business class seats.
    DISCOVER

    Standard business class seat selection is included with most Discover business fares, although its cheapest Business Light fare can charge for advance selection. Discover hasn’t published what selecting one of the future suites will cost.

    The details differ slightly, but both leisure airlines arrive at roughly the same place. The standard seat already delivers the basics expected from a modern business class, while a small number of suites offer a little something extra.

    Lufthansa and SWISS, on the other hand, have gone in a very different direction.

    Lufthansa and SWISS Turn One Cabin Into Five Choices

    Lufthansa’s Allegris has five business class seat types. There’s the Classic Seat, Privacy Seat, Extra Space Seat, Extra Long Bed Seat, and Business Suite.

    SWISS Senses follows essentially the same playbook with five categories of its own.

    The idea behind that is personalization. A longer bed, more room, more privacy, or a suite can be selected depending on what matters most. But that also means buying a business class ticket isn’t necessarily the end of the purchasing decision.

    Lufthansa Allegris business class.
    TYLER GLATT / POINTS INSIDER

    On my last Lufthansa Allegris award (that happened to be booked with Aeroplan points), the Classic Seat was the only option available without an additional charge. Lufthansa wanted 210 Canadian dollars, or about $153 at the time, for a Privacy Seat or Extra Long Bed Seat. The Extra Space Seat cost about $185.

    The Business Suite was about $545 just to select the seat.

    And those fees are per person. For two or more people flying together, choosing something other than the Classic Seat can very quickly become a significant additional expense.

    Those prices were specific to that flight, but they illustrate the tradeoff. The free Classic Seat is also the least private option, with considerably more exposure to the aisle. SWISS has a similarly exposed Classic Seat in its Senses cabin.

    That’s where Edelweiss and Discover start to look a lot more appealing. Their standard seats already have substantial shells wrapping around them. More privacy isn’t something reserved for another category of business class seat.

    There’s an aesthetic argument, too. Edelweiss and Discover arguably look more cohesive, with essentially one design language running through business class. Allegris and SWISS Senses mix several visibly different seats because each is meant to do something different.

    Put the four cabins next to each other without airline names attached, and it might be difficult to pick out which belong to the leisure airlines.

    Somehow, the Leisure Airlines Are Simpler

    That doesn’t make Edelweiss or Discover categorically better.

    Lufthansa and SWISS offer more choice, and their best business class seats can provide more space and privacy. Both also offer international first class, something Edelweiss and Discover don’t have.

    But business class is where the contrast within Lufthansa Group becomes hard to miss.

    Edelweiss and Discover are rolling out attractive cabins with suites, direct aisle access, free Starlink, and relatively simple seat choices. Lufthansa and SWISS have turned the business class seat itself into a menu, where more privacy, room, or bed length can mean paying again after the ticket is booked.

    It’s an odd state of affairs. Leisure airlines cater heavily to vacation trips, exactly where it would be easy to imagine more aggressive upselling.

    Instead, Edelweiss and Discover may have landed on something the group’s full-service carriers haven’t. Business class that looks premium without requiring much explanation or another round of nickel-and-diming.

  • Amex and Aspire Expand Canadian Lounge Partnership to Calgary and Montréal

    Amex and Aspire Expand Canadian Lounge Partnership to Calgary and Montréal

    American Express is expanding its partnership with airport lounge operator Aspire in Canada. A new co-branded lounge is now open in Calgary and another is coming to Montréal.

    The Aspire Amex Lounge at Calgary International Airport (YYC) opened September 16 in the domestic departures area. Another location will open in Montréal-Trudeau International Airport’s (YUL) transborder area by early 2027, serving passengers departing for the U.S.

    The expansion follows the first Aspire Amex Lounge, which opened in Montréal’s domestic departures area in September 2025. Amex says that location has recorded more than 50,000 cardmember visits since opening.

    Once the new Montréal location opens, the Aspire Amex network in Canada will include three lounges across two airports.

    These Lounges Aren’t Just for Canadian Amex Cardmembers

    These aren’t Centurion Lounges. They’re Aspire lounges operated by Swissport, with Amex partnering with Aspire to provide additional benefits for eligible cardmembers.

    But access isn’t limited to Canadian Amex cards. Aspire lounges also participate in Priority Pass, which is a benefit of several U.S. credit cards, including The Platinum Card® from American Express.

    U.S. Platinum Card members need to enroll in Priority Pass before using the benefit. Access requires a Priority Pass membership card and same-day boarding pass.

    Eligible Amex cardmembers receive priority lounge and waitlist access at Aspire Amex Lounges. The lounges also offer a mix of buffet options and tableside ordering.

    The upcoming Montréal location could be especially useful for U.S.-bound passengers. It will sit in the airport’s transborder area, while the existing Aspire Amex Lounge serves domestic departures.

    With Calgary now open and a second Montréal location coming, the partnership is expanding from one lounge last year to three across two Canadian airports.

  • Chase Sapphire Reserve Adds Limited-Time Travel Offers and a Bigger DoorDash Credit

    Chase Sapphire Reserve Adds Limited-Time Travel Offers and a Bigger DoorDash Credit

    The Chase Sapphire Reserve is turning 10, and Chase is marking the occasion with several limited-time travel offers and an upgrade to one of the card’s existing benefits.

    The most lasting change is coming to its DoorDash perk. Beginning October 1, 2026, the current $5 monthly restaurant credit will increase to $15 and become usable on all eligible DoorDash orders.

    Chase is also rolling out limited-time statement credit offers with IHG, Hyatt, JSX, Wander, and SIXT.

    Here’s what’s new and what’s on offer.

    The DoorDash Credit Is Getting More Useful

    Beginning October 1, Sapphire Reserve cardmembers with an eligible DashPass membership will receive a $15 monthly DoorDash credit that can be used on eligible DoorDash orders.

    That’s an increase from the current $5 monthly restaurant credit, and the restriction to restaurant orders is going away.

    The card’s two existing $10 monthly non-restaurant DoorDash promotions aren’t changing. Combined, that means eligible cardmembers can receive up to $35 in DoorDash value each month.

    Chase says the updated benefits will be available through December 31, 2029.

    Getting the full $35 in value still means using DoorDash multiple times each month. But the larger and more flexible $15 credit should be easier to use than the benefit it replaces.

    Sapphire Reserve Adds Limited-Time Travel Credits

    The anniversary also brings several travel offers for existing Sapphire Reserve cardmembers. Activation is required, and each comes with its own spending requirement.

    • $125 back at IHG Hotels & Resorts after spending at least $500 on an eligible U.S. stay. Payment must be completed by October 16, 2026.
    • $250 back at Miraval and Alila after spending $1,000 at participating U.S. properties that are part of World of Hyatt. Payment must be completed by December 14, 2026.
    • $200 back with JSX after spending $200 on a semi-private flight by December 14, 2026.
    • $350 back with Wander after spending $1,500 on a vacation home by December 14, 2026.
    • $125 back with SIXT after spending $500 on a premium car rental by December 14, 2026. Chase says this offer is available to eligible cardmembers as of August 25, 2026.

    There’s one additional detail to know before booking. These anniversary offers apply when booking or paying directly with the participating partner, not through Chase Travel.

    And some of the discounts are sizable if an eligible purchase was already in the plans. The JSX offer covers a $200 purchase entirely, while the IHG and SIXT offers amount to 25% back when spending exactly the required amount.

    Chase Is Also Giving Away Ultimate Rewards Points

    Chase is also running an anniversary contest from September 16 through November 6.

    Cardmembers can share a favorite trip taken since 2016 for a chance to be one of 10 finalists. The grand-prize winner will receive 5.5 million Ultimate Rewards points, while the other nine finalists will each receive 500,000 points.

    The contest comes with the biggest number, but the DoorDash change and anniversary travel offers are likely to matter more for most existing cardmembers. The travel offers are temporary and require activation, while the expanded DoorDash benefit begins October 1 and is slated to stick around through the end of 2029.

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  • Amex’s Newest Centurion Lounge Takes Its Cues From Amsterdam

    Amex’s Newest Centurion Lounge Takes Its Cues From Amsterdam

    American Express is bringing a Centurion Lounge to continental Europe for the first time.

    The 33rd Centurion Lounge opens Thursday, September 17, at Amsterdam Airport Schiphol (AMS). It’s in the airport’s non-Schengen zone between Concourses E and F. And the entryway is just up the stairs near the Lounge No. 50 sign.

    At nearly 6,000 square feet, Amsterdam is far from the largest Centurion Lounge in the issuer’s network. But after walking through the space ahead of its opening, it doesn’t feel quite as small as that number suggests.

    Tall ceilings and floor-to-ceiling windows bring plenty of natural light into the lounge, while the layout breaks the space into several distinct areas. There’s a dedicated coffee bar, dining area, full-service bar, and different types of seating across the lounge.

    Hallway at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Amex also packed quite a bit of the Netherlands into the space.

    There are deep greens and blues inspired by Amsterdam’s canals, Dutch florals, locally sourced coffee and tea, work from local artists, and a Delft-style version of Amex’s bulldog mascot.

    The goal, according to Vince Carbone, Amex’s director of global lounge design strategy, was to make the lounge distinctly Amsterdam without making the references too “on the nose.”

    That’s a pretty good description of what Amex built. It still looks and feels like a Centurion Lounge, but the Amsterdam influence is impossible to miss.

    Bringing Amsterdam Into a Centurion Lounge

    No two Centurion Lounges are designed to be exactly alike, and much of what distinguishes Amsterdam comes down to the details.

    The local references start near the entrance. A painting featuring Sir Charles Frosty Blue (Amex’s mascot, not Dutch royalty) incorporates Delftware and Dutch florals. Work from local artists lines the walls, while flowers and other references to the Dutch landscape decorate tables and shelves.

    Seating and foliage at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Color plays an even bigger role.

    Deep greens and blues run throughout the space, inspired in large part by Amsterdam’s maze of waterways. Color blocking (which, I learned, is the practice of using distinct areas of color to define a space) also helps separate one part of the lounge from another without making each area feel disconnected.

    The ceiling is another integral part of the space, although it isn’t entirely an Amex creation. The lounge was built out of former office space, and the tall, angular ceilings were already there.

    Amex incorporated that existing architecture into the design. The triangular forms overhead add dimension, while the ceiling height and floor-to-ceiling windows help make the relatively compact lounge feel a lot more open.

    And perhaps a little more upscale.

    Seating at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Moving through the space takes you from general seating to the Blue Roast Coffee Bar, dining area, and eventually the main bar. Additional seating runs along the perimeter beside the windows.

    Then there are details that are easier to miss.

    For instance, Amex has made a habit of hiding a bulldog statue in its Centurion Lounges. Amsterdam’s version sits above the bar, rendered appropriately in Delft style.

    Bar at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Coffee Is Getting More Attention

    One of the most prominent parts of the lounge isn’t the traditional Centurion bar.

    It’s the coffee bar.

    Amsterdam is the fourth Centurion Lounge to feature Amex’s Blue Roast Coffee Bar, following Seattle, New York-JFK, and Salt Lake City. The branding carries over, but the coffee and tea are sourced locally and brewed fresh by a barista behind the counter.

    Coffee bar at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    There’s also another reason Amex is putting more emphasis on coffee.

    The Global Lounge team said it’s seeing customers drink less alcohol and show more interest in coffee and nonalcoholic beverages. That’s beginning to influence what Amex prioritizes inside its lounges.

    The full-service bar isn’t going anywhere, and Amsterdam has one of those, too. But Blue Roast gets its own dedicated space rather than feeling like an extension of the dining area.

    Bar at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Food is another important part of the Centurion Lounge experience. Amex even went so far as to call it a main draw.

    The Amsterdam menu mixes global and European flavors with Dutch staples, like bitterballen. Amex also mentioned herring and eel as examples of regional European dishes that will be served, although it wasn’t clear when or how often those will appear once the lounge opens.

    Some dishes are expected to rotate roughly every three weeks, while other staples will stay.

    Like the design itself, the food gives Amex another way to make the lounge feel connected to Amsterdam without changing the basic Centurion Lounge formula.

    Buffet at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Making the Most of 6,000 Square Feet

    The Amsterdam lounge is noticeably smaller than some of the newer Centurion Lounges Amex has opened in the U.S.

    There’s a fairly simple reason for that. Airport real estate doesn’t grow on trees. And Amex’s team isn’t shy about saying that lounge development often comes down to what space an airport can make available.

    Seating and foliage at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    At Schiphol, space is particularly hard to come by.

    The existing architecture ended up working in Amex’s favor. Instead of one large seating area, the lounge progresses through smaller spaces for seating, coffee, dining, and the main bar. Combined with the tall ceilings and natural light, the layout keeps the footprint from feeling compressed.

    Patrick McGinley, Amex’s director and design and construction program manager for Centurion Lounges, said the finished product turned out better than he originally expected.

    Seating and foliage at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    Amex worked closely with Schiphol and Dutch partners to get the lounge built, and indicated that it expects to stay in touch with the airport if opportunities for additional space come along later.

    There’s nothing more concrete than that for now. But even ahead of the official opening, Amex isn’t ready to close the loop on what the lounge could eventually become.

    Why Amsterdam Makes Sense for Amex

    The opening is also another step in taking a Centurion Lounge network that has historically been concentrated in the U.S. farther abroad.

    Members of Amex’s Global Lounge team pointed to growth in the company’s international business and demand for lounges in more parts of the world.

    Schiphol is important both for people beginning trips in the Netherlands and for those passing through one of Europe’s biggest connecting hubs. Amex expects the lounge to draw a mix of U.S. and international Platinum Card Members, without a necessarily particular tilt toward either group.

    Seating at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    There’s also a notable network effect from the U.S.

    Several major U.S. gateways with nonstop service to Amsterdam already have Centurion Lounges. Platinum Card Members have access to a much broader collection of lounges around the world through the American Express Global Lounge Collection, but Amsterdam extends Amex’s own Centurion brand farther along those trips.

    Someone leaving a U.S. gateway with a Centurion Lounge, such as Atlanta or New York-JFK, can now see that same Centurion logo again while passing through Schiphol, just as they can in London, Tokyo, and elsewhere.

    And at 33 locations, the network is pretty substantial in its own right. The Centurion Lounge footprint rivals or even exceeds the proprietary lounge networks of some airlines.

    But that doesn’t mean Amex is about to start opening lounges across Europe or the rest of the world at the same pace it has in the U.S.

    Seating at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    The Global Lounge team was pretty careful on that point. International growth has made additional markets attractive, and there’s demand to put lounges in more places. Over the long term, some additional balance between the domestic and international network makes sense, but Amex isn’t looking to swing too far in either direction.

    Expansion isn’t the only focus, either. Lounges in Boston, Newark, and a Sidecar location in Charlotte are on the way, but Amex is also reinvesting in existing locations. Dallas Fort Worth, one of the older outposts in the Centurion network, is getting a revamped and larger lounge as part of that effort.

    That mix of new locations and updates to existing ones is shaping the network as it grows. And Amsterdam just happens to be the newest piece and the first in continental Europe.

    Foliage at the Amex Centurion Lounge AMS.
    TYLER GLATT / POINTS INSIDER

    But for all the significance Amex places on the opening, the lounge itself isn’t trying particularly hard to make a statement about it. It’s still recognizably a Centurion Lounge. The Amsterdam part comes through in the colors, artwork, coffee, food, and little details scattered around the space.

    It’s distinctly Amsterdam, without being too on the nose.

  • Air France Is Opening Its Largest International Lounge at New York-JFK

    Air France Is Opening Its Largest International Lounge at New York-JFK

    Air France is getting a much bigger home at New York-JFK.

    The airline announced September 15 that it will move its JFK flights into the airport’s New Terminal One starting next year. Along with the move, Air France plans to open a new lounge spanning more than 2,700 square meters, or roughly 29,000 square feet.

    It will be the largest lounge in Air France’s international network, with more than 400 seats spread across two levels.

    Air France already operates a lounge in JFK’s existing Terminal 1, so this isn’t a new addition as much as a major upgrade. The current lounge includes dining, showers, a Clarins treatment area, and dedicated services for La Première passengers.

    The new space will take that considerably further.

    What to Expect From Air France’s New JFK Lounge

    Air France hasn’t revealed every detail of the lounge yet. So far, the airline has released a rendering of the bar along with some early details about what will be inside.

    The two-level lounge will include multiple dining areas focused on French cuisine, a bar serving French wines and Champagne, and dedicated spaces for working, relaxing, and beauty treatments.

    Rendering of the Air France lounge at JFK.
    AIR FRANCE

    There will also be an exclusive area for Flying Blue Ultimate members.

    La Première passengers will get a separate space of their own, including a dedicated dining experience created for the airline’s first class customers. Air France says the lounge will be part of a more personalized La Première airport experience extending from arrival at New Terminal One through boarding.

    Who Will Have Access to the New Lounge?

    The lounge will be open to Air France La Première and eligible business class passengers, although Business Light fares won’t include access.

    SkyTeam Elite Plus members will also be eligible, along with qualifying passengers flying KLM and other SkyTeam partner airlines.

    And Air France has plenty of passengers to accommodate at JFK. During the summer season, the airline operates up to six daily flights between JFK and Paris Charles de Gaulle (CDG), in addition to three flights operated by transatlantic joint-venture partner Delta Air Lines.

    Four of those daily Air France flights are operated by Boeing 777-300ERs equipped with the airline’s new La Première cabin.

    Air France Is Moving Into JFK’s New Terminal One

    The lounge is part of a much larger change underway at JFK.

    New Terminal One is being built as part of the airport’s $19 billion redevelopment and will eventually replace the existing Terminal 1. Air France plans to move all of its JFK operations there beginning next year.

    For Air France passengers, that also means the existing lounge’s days are numbered. Its replacement will be substantially larger and built around the airline’s latest premium products, including La Première.

    There’s still plenty Air France hasn’t shown, including what most of the lounge will actually look like. But at nearly 29,000 square feet and with room for more than 400 guests, the new space will be a major step up from Air France’s current JFK lounge.

  • Airline Status Matches Can Turn One Elite Status Into Another

    Airline Status Matches Can Turn One Elite Status Into Another

    Airline elite status usually takes time to earn. A status match can provide a shortcut.

    Someone who already has elite status with one airline may be able to use it to get status with another, rather than starting from scratch. That can be useful when switching airlines, moving somewhere served better by a different carrier, or expecting to fly another airline more often.

    How Airline Status Matches Work

    At its simplest, a status match starts with proof of existing elite status. An airline looks at that status and determines whether it qualifies for a corresponding tier in its own loyalty program.

    Many public status matches work as a trial and challenge. An airline grants elite status for a limited period, then sets requirements to keep it longer.

    Those requirements might include a certain amount of flying, spending, or both. Complete them during the specified period and the status gets extended. Otherwise, the temporary status expires.

    The view of the tail and logo of an Alaska Airlines Boeing 737-800 aircraft landing at the Spokane International Airport under cloudy skies, smoking the tires upon touchdown.
    JON TETZLAFF / ISTOCK

    Not every opportunity is published, though.

    Some airlines don’t advertise a status match online but may still consider requests from elite members of other airlines. In those cases, contacting the loyalty program directly and asking about a match is the easiest path forward.

    There’s also a paid route. Some airlines work with third-party companies to let eligible members pay for a match, avoiding the flying or spending challenge that often comes with a public offer.

    U.S. Airline Status Matches

    Most of the largest U.S. airlines have a public status match or challenge program. Applications can be made directly with the airline.

    AirlineLearn More and Apply
    American AirlinesAAdvantage status match
    Alaska AirlinesAtmos Rewards status match
    Delta Air LinesMedallion status match
    JetBlueTrueBlue status match
    Southwest AirlinesRapid Rewards status match
    United AirlinesMileagePlus status match

    Opportunities also exist outside the U.S. Some international airlines publish status matches, while others may consider requests even without advertising one.

    Paid Airline Status Matches

    For some airlines, there’s another option.

    StatusMatch works with select loyalty programs to offer paid matches. An eligible member provides proof of existing status, selects the available match, and pays the applicable fee.

    This can eliminate the challenge portion of the process, although each offer has its own eligibility requirements, price, status tiers, and terms.

    Here are some of the paid status matches currently available:

    AirlineAllianceLearn More and Apply
    Philippine AirlinesOneworld (effective late 2027)Mabuhay Miles status match
    Royal JordanianOneworldRoyal Club status match
    Vietnam AirlinesSkyTeamLotusmiles status match
    TAP Air PortugalStar AllianceMiles&Go status match

    PointsYeah may earn a commission when someone uses an eligible paid status-match offer above.

    When a Status Match Makes Sense

    Timing matters more than simply having another elite status.

    If an upcoming stretch of trips will be on a different airline, a status match can provide benefits right away instead of waiting to earn them from scratch. It can also make sense when switching which airline gets most of the business, particularly if the alternative is spending months flying without status.

    But there’s little reason to request a match just because one is available. Before applying, check how long the status will last, what it takes to extend it, and whether there are limits on how often the opportunity can be used.

    A status match is most useful when there’s a plan for the status once it arrives.

  • Korean Air Gets Final Approval for Its Asiana Mileage Integration Plan

    Korean Air Gets Final Approval for Its Asiana Mileage Integration Plan

    Korean Air cleared one of the biggest remaining questions surrounding its merger with Asiana Airlines: what happens to all those Asiana Club miles.

    Korean Air acquired Asiana as part of a years-long consolidation of South Korea’s two largest airlines. The carriers are still operating separately for now, but Asiana will ultimately be folded into Korean Air, including its loyalty program.

    That mileage integration is scheduled for December 17, 2026. South Korea’s Fair Trade Commission has now given final approval to Korean Air’s plan, which lays out what happens to existing Asiana miles and elite status.

    Rather than immediately turning every Asiana mile into a Korean Air SKYPASS mile, members will have plenty of time to decide what to do with them.

    Asiana Miles Can Stay Separate for 10 Years

    When the programs integrate on December 17, existing Asiana miles will move into Korean Air accounts as a separate “Asiana Mileage” balance alongside any SKYPASS miles already there.

    Those miles can remain separate for up to 10 years, although their existing expiration dates won’t change. After the integration, new activity will earn SKYPASS miles instead.

    Keeping Asiana miles separate comes with an interesting benefit. They’ll become usable for economy and Prestige Class award tickets across all Korean Air-operated routes while continuing to follow Asiana’s existing redemption chart. That means the miles won’t be limited to destinations Asiana flies today.

    For example, a one-way Korean Air Prestige Class award between Korea and North America will cost 62,500 Asiana miles during off-peak dates. Economy on the same routes will start at 35,000 miles one way.

    Los Angeles, United States - November 2, 2022: Korean Air Boeing 777-300(ER) airplane at Los Angeles International Airport (LAX) in the United States.
    BOARDING1NOW / ISTOCK

    Asiana miles can also be used for economy-to-Prestige Class upgrades and Korean Air’s Cash and Miles option, which allows miles to cover up to 40% of an eligible fare.

    There are some limitations. Separately held Asiana miles won’t be usable for awards on SkyTeam or other partner airlines. And Asiana and SKYPASS miles can’t be combined to book the same award.

    To combine the two balances, the Asiana miles have to be converted to SKYPASS. Once that’s done, the decision can’t be reversed.

    Not All Asiana Miles Will Convert at the Same Rate

    The conversion rate depends on how the Asiana miles were earned.

    Miles earned from flying will convert 1:1. Miles earned through Asiana’s non-airline partners, such as credit cards, hotels, and other partners, will convert at a lower rate of 1:0.82.

    So, 10,000 Asiana miles earned from flights would become 10,000 SKYPASS miles. If those same 10,000 miles came from partners, they’d become 8,200 SKYPASS miles.

    There’s no need to make that decision right away. Asiana miles can be converted at any point during the 10-year period. Anything remaining at the end will automatically convert at the applicable rate.

    For partner-earned miles in particular, there’s a reason to think before converting. Keeping them as Asiana miles avoids the 18% reduction while still allowing them to be used for Korean Air flights under Asiana’s redemption chart.

    Hong Kong, China - September 24, 2013: Asiana Airlines Boeing 777-200ER at Hong Kong International Airport, Hong Kong. It is one of South Korea's two major airlines. Some ground staffs are working at the airport.
    WINHORSE / ISTOCK

    Asiana Elite Status Is Mapping to Korean Air

    Asiana elite members won’t have to start over. Their status will be matched to a Korean Air tier when the airlines integrate.

    Asiana statusKorean Air status
    PlatinumMillion Miler Club
    Diamond PlusMorning Calm Premium Club
    Diamond Plus Limited TermMorning Calm Select Club
    DiamondMorning Calm Select Club
    GoldMorning Calm Club

    Morning Calm Select is a new Korean Air tier being created as part of the integration and will include SkyTeam Elite Plus benefits.

    Anyone who already has Korean Air status will receive whichever tier is higher after the match. The expiration date on the existing Asiana status will carry over.

    Converting Asiana miles could provide another opportunity to move up. At that point, Korean Air will combine eligible flight mileage earned with Asiana with existing Korean Air qualification mileage and reassess the account. If that total qualifies for a higher tier, the member will move up.

    Korean Air Is Making Award Availability Commitments Too

    The approved plan also includes some unusually specific promises about award availability.

    Korean Air says award seats will remain at or above pre-integration levels. On long-haul routes to the Americas, Europe, and Oceania, the airline says it will offer at least as many award seats as the highest levels recorded during the past 10 years.

    Korean Air has also committed to making enough award space available for members to redeem at least 20% more miles annually than Korean Air and Asiana members did before the integration.

    Whether those commitments translate into noticeably easier award bookings is something to keep an eye on once the programs come together.

    For now, anyone with Asiana miles has plenty of time to decide what to do. Those miles can remain separate for up to a decade, retain Asiana’s redemption rates, and become usable across Korean Air’s entire network.

    Converting them to SKYPASS will remain an option. But particularly for miles earned through Asiana’s non-airline partners, there’s no reason to rush into taking an 18% reduction.